In Sheffield for the footy yesterday. The Sheffield Tap was the obvious first stop as long as we hide our football shirts. Why is such discrimination allowed? They have no problem with Rugby shirts and allow children in but they view all football fans as sub-normal IQ psychopaths.
That is a niggle but not my main grouse. The bar may have a superb choice of cask, bottled and 'craft' beers and has been extended to provide more seating but there were only two staff serving a bar that contained about 80 customers. I managed to get served - note that the barmaid wasn't making any attempt to notice who had been waiting the longest - another bugbear is when she said "who is next?" but when my friend went up to get the next round it was obvious that there were dozen punters were waiting to be served because one of barmaids had gone out to collect empties.
The number serving in such a busy pub made Wetherpoons look over-staffed. So we gave up waiting and went to the Devonshire Cat where service was prompt and the cask beers excellent.
I don't think that this was a one-off because I've struggled to be served previously in the Sheffield Tap, so come on, show some consideration for the customer and employ more staff.
There's no excuse for a lack of staff, especially when the management know a pub is going to be busy. It's ironic then that the same management will be the first to express their surprise when punters decide to vote with their feet and go elsewhere!
ReplyDeleteYes, if there is an alternative, vote with your feet. OK, pubs can sometimes get swamped by a sudden influx of customers but, in reality, I reckon the level of trade is far more predictable than often claimed.
ReplyDelete